CLIENT LETTERS:
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Dear First
Call,
All of your staff were very professional,
on-time and
very knowledgeable. We
truly appreciated all they did
for Dorothy. Especially coming
into the home when Dorothy was
not able to go to the office.
Eric was especially great! Very caring, knowledgeable
and a
great sense of humor.
We miss Eric and did not want him to stop coming over.
However, his wonderful care mad that unnecessary. Eric is
the
greatest!
1/18/07. |
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Dear First
Call,
I have enjoyed all the staff who have worked
with me.
I have gained invaluable
information for taking
responsible care of myself.
Thank you all.
11/6/06 |
COMPASSION, ACCOUNTABILITY AND
RESPECT...
are the three pillars that First Call guarantees.
• Compassion to provide the very best care to
our patients.
• Accountability, to consistently deliver on
our promise and be held accountable. When a problem arises the
agency
must immediately act and resolve it to the total satisfaction
of the
client.
• Respect is critical to the agency’s
relationships
with all clients/patients, staff, the community, and referral
sources.
PROFESSIONAL ADVISORY COUNCIL
First Call has established a Professional Advisory Council
which includes
a physician/registered nurse, community representatives and
representation from agency staff. The council establishes and
reviews
the agency’s policies governing scope of services offered,
admissions
and discharge policies, medical supervision and program
evaluation.
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